How does scanning at the door work?
Updated: Where this applies: Panel
Short answer
- Can the same ticket be scanned twice?
- No. A scanned ticket is marked as used and the second scan warns the staff.
There is one action at the door: scanning the ticket. The staff screen shows whether it is valid and whether it has been used before.
Door-staff accounts
Whoever works the door is given a separate door-staff role in the panel. That account only scans; it has no access to event settings, sales or customer data.
Double entry
A scanned ticket is marked as used. Scanning the same code again shows a warning to the staff.
Free events and guests
Guest lists and free attendance are managed in the panel too; how entry is checked is the organizer’s decision.