For organizers
Questions from the side that runs events, operates a venue or sells tickets. How an account is opened, how an event goes live, how tickets are scanned at the door, how guest lists are managed and what the panel does. Full details and pricing live on the innclude Business site.
- Who can sell tickets?Selling tickets requires a verified business account. Individual accounts can create free events.
- How do I publish my event?Create the event in the panel, define your ticket types and publish it.
- How does scanning at the door work?A door-staff account scans the QR code; if the ticket is valid, entry is marked once.
- How are guest lists managed?Add guests in the panel, send invitations and scan them at the door like tickets.
- Discount and distribution codesCreate discount codes in the panel and use tracking links to see where sales come from.
- Sales and attendance reportsThe panel shows sales, door entries and per-event summaries.
- Team members and rolesAdd team members to the panel and give door staff scan-only access.
- How do I handle refund requests?You set the refund terms; if you cancel an event the refund process starts on its own.
- What do the plans cover?Everything about selling tickets is open on the free tier. Plans cover messaging, team size and CRM.
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