What should I do before leaving home?
Updated: Where this applies: App
Short answer
- Why does it matter to open the app before the event?
- That is when your ticket is written to your phone, so it opens at the venue even without a connection.
A short checklist prevents most problems at the door.
- Open the app once. Your ticket is written to your phone and will open even without a connection at the venue.
- Look at your ticket. Check it is the right event and the right person.
- Battery. The ticket lives on the phone; if the phone dies, so does the ticket.
- Door times. Doors may open before the event starts; both are on the event page.
- Rules. Age limits and dress codes appear on the event page where they apply.
- Address. The map on the event page gives you directions.