How do I make a formal request to delete my data?
Updated: Where this applies: AppWebsite
Short answer
- How long does it take to answer my request?
- Requests are concluded within thirty days at the latest.
Article 11 of Turkey’s Personal Data Protection Law No. 6698 gives you rights over your data, such as learning whether it is processed and asking for it to be corrected or, where the conditions are met, deleted.
What you can do yourself in the app
- Download my data. Request a copy of your data from Settings. The copy is sent to the email address on your account, so your account needs one.
- Delete account. Delete or freeze your account from Settings › Account. A deletion becomes final after thirty days; if you sign in during that time you can restore your account.
Formal request
Send other requests to [email protected] or in writing to our company address. Include details that identify you and the subject of your request. Requests are concluded within thirty days at the latest.
Full details are in section 7 of the KVKK Information Notice.