How do I buy a ticket?
Updated: Where this applies: AppWebsite
Short answer
- What is the countdown at checkout for?
- Your selected tickets are held for you during that time. When it runs out they go back on sale and you need to select again.
Buying a ticket follows the same steps in the app and on the website.
- Open the event. Ticket types and prices are on the event page.
- Pick a type and quantity. For seated events you choose seats instead of a quantity.
- Attendee details. Each ticket is issued to a person, so a name, surname and email address are asked for. If they are all for the same person you can copy the details in one tap.
- Payment. Enter your card details and confirm on your bank’s 3D Secure screen.
- Done. The ticket is saved to your account and an email is sent.
The countdown
From the moment you select, the tickets are held for you and a countdown starts. It exists so nobody else can buy the tickets sitting in your basket. If it runs out, the tickets go back on sale and you select again; your payment details are never stored.
How many tickets per order?
Up to 9 tickets in a single order. For larger groups you need to contact the event organizer.