Tickets
Every step from buying a ticket to walking through the door. Your tickets live in your innclude account and you can reach them from the app, the website and your email. The QR code scanned at the door is generated on your phone, so it opens even where there is no connection.
- Where is my ticket?Your ticket is saved to your account. You can reach it from the app, the website and your email.
- How is the QR code scanned at the door?Show the QR code on your ticket to the door staff. It is generated on your phone, so it opens without a connection.
- How do I buy a ticket?Open the event, pick a ticket type and quantity, fill in attendee details and pay by card.
- Can I buy a ticket for someone else?Yes. Each ticket is issued to a separate attendee whose details you enter at checkout.
- What is the CNR No?Your order number. Quoting it when you write to us lets us find your purchase straight away.
- The event was cancelled or postponedTickets for a cancelled event are refunded. If it is postponed, your ticket is valid on the new date.
- Can I buy tickets in bulk or for a company?One order holds up to 9 tickets. For more, you arrange it with the organizer.
- What do the ticket types mean?Types are defined by the organizer, each with its own price and capacity.
- The event is sold out, what can I do?Whether more tickets go on sale is the organizer’s decision.
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