Do I need to print my ticket?
Updated: Where this applies: AppWebsite
Short answer
- Can I show my ticket without opening the app?
- You can see your ticket by signing in on innclude.com. If you open the app once before the event, the ticket is saved to your phone and opens even without a connection.
Your ticket does not need paper. At the door, staff scan the QR code from your phone.
Where to open your ticket
- The app. My Tickets in the Profile tab. Open it once before the event and the ticket is saved to your phone, so it opens even without a connection.
- The website. Sign in on innclude.com and open the tickets page in your account.
- After paying. The result screen takes you straight to your ticket.
If the QR will not scan
Staff can also enter the code by hand. Keep your ticket screen open and show your CNR No if needed.