Is a ticket I bought elsewhere valid at the door?
Updated: Where this applies: AppWebsite
Short answer
- Why did my ticket show as invalid at the door?
- There are two possible reasons: the QR code does not belong to that event, or the ticket has been refunded. In both cases it does not admit you to that event.
Every QR scanned at the door is checked against that event’s ticket records.
- A QR code from another event or another system shows as Invalid.
- A refunded ticket is invalid too. Once the holder has been refunded, the QR code no longer works at the door.
Where to buy
Buy tickets for an innclude event from the event’s innclude page or the app. A ticket belongs to the account that bought it and cannot be transferred to another. There is no guarantee that a ticket bought from a third party will work at the door.